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Frequently asked questions
We answer your questions before you book
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💳 Bookings and payments
How can I book?
You can book online through our booking engine or by contacting us by phone, email or WhatsApp. Booking directly on this website gets you the best price.
What is the cancellation policy?
Free cancellation up to 30 days before arrival. Between 29 and 15 days, 75% refund; between 14 and 3 days, 50%; within 48 hours of arrival, no refunds.
What is the tourist tax?
It's a tax set by the Government of Catalonia, charged per person and per night, up to a maximum of 7 nights per person. Under-18s are exempt.
Why is it better to book through the website than through other portals such as Booking or Campings.com?
Because we're the campsite, not a middleman: best price when you book on this website, direct contact with us to resolve your questions right away, greater flexibility with free cancellation up to 30 days before, no booking fees and instant confirmation with 100% secure payment.
🏠 Accommodation and your stay
What types of accommodation do you have?
At the moment we only offer mobile homes, in seven different models (Mediterranean, O'Hara 2 pax, O'Hara 4 pax, O'Hara 6 pax, Paradís, IRM and Mercure), with capacity for 2 to 6 people.
Do the mobile homes include bed linen and towels?
Yes. All of them include a TV, fridge, microwave, Italian moka pot, basic kitchenware, sheets and bath towels.
What time is check-in and check-out?
Check-in is from 2.00 pm and check-out is until 12.00 noon.
What will I need for check-in once I arrive at the campsite?
You'll need a valid physical ID document (national ID card or passport) for all guests, since police regulations require us to identify everyone staying with us. From 2.00 pm you'll be able to collect the keys to your mobile home. At that point, the remaining balance of your booking is paid, along with the tourist tax.
Are dogs allowed?
Yes, dogs are allowed, except for breeds classified as potentially dangerous and their crossbreeds, under Spanish Law 50/1999 (Fila Brasileiro, American Staffordshire Terrier, Bullmastiff, Bull Terrier, Doberman, Dogo Argentino, Dogue de Bordeaux, Neapolitan Mastiff, Staffordshire Bull Terrier, Akita Inu, Presa Canario, American Pit Bull Terrier, Rottweiler, Tosa Inu and Perro de Presa Mallorquín).
🏊 Facilities and services
Is there wifi?
Wifi is only available in some of the campsite's common areas.
What activities are there for children in summer?
In summer we offer entertainment for all ages: group games, inflatables in the pool, family gymkhanas, pony rides, craft workshops and magic shows in the evenings. Discover more on Summer activities →
📍 Location and how to get here
How far is it from Barcelona?
40 minutes by car.
How far is the beach from the campsite?
About a 5-minute walk.
What's the closest station to the campsite?
Canet de Mar Rodalies train station, just 1,000 metres from the campsite.
Is it advisable to come to the campsite without a car?
The campsite is very well connected: Canet de Mar Rodalies station is just 1,000 metres away and the beach is about a 5-minute walk. Even so, we recommend coming by car so you can get around the Maresme comfortably and visit other spots in the area. Also, in summer the high temperatures can make walking distances feel longer, depending on the time of day.
We don't have a car — is it possible for someone to pick us up from Canet de Mar station?
Yes. We offer pick-up from Canet de Mar station provided you let us know in advance that you're arriving by train, and that your arrival time is between 9.00 am and 8.00 pm. When you arrive at the station, you'll need to call us to arrange the pick-up.
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